Introduction
Welcome to use【Your Product/Company Name】(hereinafter referred to as "we" or "this product"). We deeply understand the importance of personal information to you and solemnly commit to protecting your privacy. This Privacy Policy aims to explain how we collect, use, store, share, and protect your personal information when you use our products and services, as well as how you can exercise your rights regarding your personal information.
Please read and fully understand this policy before using our services. By using our services, you agree to our handling of your personal information in accordance with this policy.
1. How We Collect and Use Your Personal Information
Personal information refers to any information that is electronically or otherwise recorded, relating to an identified or identifiable natural person.
1.1 Information Required to Provide Core Services
In order to provide you with our core services, we may collect the following information:
- Account Information: When you register an account, we collect your【e.g., phone number, email address, username, password】. We use this information to create and manage your account and send you important service notifications.
- Identity Information: In accordance with laws and regulations or for specific functions (such as real-name authentication, transaction settlement), we may collect your【e.g., name, ID number, facial recognition data (for verification)】.
- Service Content Information: Information you actively provide or generate while using the service, such as【e.g., posts you publish, images/videos you upload, search queries, order information, shipping address】.
1.2 Information for Improving User Experience and Service
To optimize services and ensure security, we may collect and use the following information with your consent:
- Device Information: We collect information about the device you are using, including【e.g., device model, operating system version, unique device identifiers (e.g., IMEI/Android ID/IDFA/OpenUDID/GUID), IP address, MAC address】. This helps us with troubleshooting, compatibility support, and security risk control.
- Log Information: We automatically collect detailed usage information about your use of our services, such as【e.g., visited pages, clicked links, service crash logs, access date and time】.
- Location Information: When you use location-based services (e.g., map navigation, local information), we may collect your【precise or approximate geographical location】. You can turn off location services in your device settings to stop the collection of location data.
- Camera/Album Permissions: Used for【e.g., scanning QR codes, uploading avatars, posting images/videos】. You can choose to disable this permission, but related functions will not be available.
- Microphone Permissions: Used for【e.g., voice search, voice chat, recording video voiceovers】. You can choose to disable this permission.
1.3 Exceptions to Obtaining Consent
According to relevant laws and regulations, we may collect and use your personal information without obtaining your consent in the following circumstances:
- Related to national security or defense security;
- Related to public safety, public health, or major public interests;
- Related to criminal investigations, prosecutions, trials, or enforcement of judgments;
- To protect the life, property, and other major legal rights of you or others but it is difficult to obtain consent from you;
- Information you have made publicly available;
- Information collected from legally disclosed public sources, such as legal news reports, government information disclosures, etc.;
- Required for performing contracts or other written documents with you;
- Necessary for maintaining the security and stability of the product or service, such as identifying and handling product or service faults;
- Other circumstances as required by law or regulation.
2. How We Use Cookies and Similar Technologies
To ensure the proper functioning of our website and provide a smoother browsing experience, we store small data files called Cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. You can manage or delete Cookies according to your preferences. However, please note that if you disable Cookies, you may not be able to enjoy the best service experience, and certain services may not work properly.
3. How We Share, Transfer, and Disclose Your Personal Information
3.1 Sharing
We do not share your personal information with any company, organization, or individual, except in the following situations:
- With your explicit consent: We will share your information with others upon obtaining your explicit consent.
- With authorized partners: Some of our services are provided by authorized partners. We may share your personal information with our partners to provide better customer service and user experience. For example,【entrusting logistics companies to deliver goods, entrusting payment institutions to process payments】. We will only share the necessary personal information for providing services, and our partners are prohibited from using the shared information for any other purposes.
- Based on legal requirements: We may share your personal information according to legal, judicial, or administrative requirements.
3.2 Transfer
We will not transfer your personal information to any company, organization, or individual except in the following situations:
- With explicit consent;
- In the case of mergers, acquisitions, or bankruptcy liquidation, if personal information is involved in the transfer, we will ensure that the new holder of your personal information continues to comply with this Privacy Policy, or we will ask the company or organization to seek your consent again.
3.3 Public Disclosure
We will only publicly disclose your personal information in the following cases:
- With your explicit consent;
- Legal disclosures: In accordance with laws, legal processes, litigation, or government authorities' mandatory requests, we may publicly disclose your personal information.
4. How We Store and Protect Your Personal Information
- Storage Location: We store personal information collected and generated during operations within China. If cross-border data transfer is necessary, we will obtain your separate consent and ensure compliance with relevant laws and regulations.
- Storage Period: We will only retain your personal information for the shortest time necessary to fulfill the purpose. After the retention period, we will delete or anonymize your personal information.
- Security Measures: We have implemented industry-standard security measures, including【e.g., encryption, anonymization, access control, secure protocols】to prevent unauthorized access, use, modification, destruction, or loss of your personal information. We regularly conduct security training and emergency drills to prevent security incidents.
5. Your Rights
According to Chinese laws and regulations, as well as practices in other countries and regions, we ensure that you can exercise the following rights regarding your personal information:
- Access to Your Personal Information: You have the right to access your personal information, except in cases prescribed by law.
- Correction of Your Personal Information: If you find any errors in the personal information we process, you have the right to request us to correct them.
- Deletion of Your Personal Information: In the following cases, you can request us to delete your personal information:
- 1. If our processing of personal information violates laws and regulations;
- 2. If we collect or use your personal information without obtaining your consent;
- 3. If our processing violates the agreement with you;
- 4. If you no longer use our products or services, or if you cancel your account;
- 5. If we no longer provide products or services to you.
- Change of Authorization Scope: You can apply to revoke your authorization for the processing of some personal information through device permission settings or the contact methods specified in this policy. When you revoke consent, we will stop processing the corresponding personal information, but the revocation will not affect the processing of personal information previously conducted under your consent.
- Account Deletion: You can apply to delete your account through【specific deletion method, e.g., online application, customer service】. After account deletion, we will stop providing products and services and delete your personal information as per your request, unless otherwise required by law.
- Responding to Your Requests: For security reasons, you may need to provide written requests or other methods to prove your identity. We may require you to verify your identity before processing your request. We will respond within【e.g., 15 working days or 30 days】.
6. How We Handle Minors' Personal Information
Our products and services are mainly targeted at adults. Without the consent of parents or guardians, minors are not allowed to create their own user accounts. In cases where we collect personal information of minors with parental consent, we will only use or disclose such information in cases permitted by law or when necessary to protect the minors. If we find that we have collected personal information of minors without prior verified parental consent, we will try to delete the relevant data as soon as possible.
7. Updates to This Policy
Our Privacy Policy may change. We will not reduce your rights under this policy without your explicit consent.
For major changes, we will provide prominent notice (e.g., publishing announcements on the website or app, or sending you emails).
Major changes refer to, but are not limited to:
- Significant changes to our service model;
- Major changes in the recipients of personal information sharing, transfer, or public disclosure;
- Significant changes in your rights to participate in personal information processing;
- Changes in our contact methods or complaint channels.
8. How to Contact Us
If you have any questions, comments, or suggestions about this Privacy Policy, or if you wish to exercise your rights, please contact us through the following methods:
- 【Customer Service Email: information@osapress.com】
- 【Mailing Address: Room B, 22/F, Yada Commercial Building, 33 Yamada Street, Yau Ma Tei, Kowloon, Hong Kong, Attn: Data Protection Officer】